Privacy Policy
Last Updated: October 27, 2024
Introduction
Find It Dot! ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Email address and account credentials
- Payment information (processed securely through Stripe)
- Reddit usernames for Karma Health monitoring (optional)
- Business profile information you choose to provide
Usage Data
We automatically collect certain information about your use of our service:
- Log data (IP address, browser type, operating system)
- Service usage statistics and feature interactions
- Subreddit searches and analyses you perform
- Content you generate or save within the platform
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your subscription
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud and abuse
Data Sharing and Third Parties
We do NOT sell your personal data to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers (Stripe for payments, Supabase for hosting) who assist in operating our service
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition (you will be notified)
Reddit Data
Our service analyzes publicly available Reddit data. We:
- Only access public Reddit posts and comments
- Do not store your Reddit account credentials
- Comply with Reddit's API Terms of Service
- Use Reddit data solely to provide our analytical services
Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and updates
- Limited employee access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your account and data
- Object to or restrict certain data processing
- Export your data in a portable format
To exercise these rights, please contact us at the email below.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze site traffic and usage
- Provide customer support via chat widget
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@finditdot.com
